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Billing FAQ

Learn more about Omni Fiber

  • Billing

Billing

The payment is due 15 days after the bill is generated.
Yes, you can. Any amount you pay will be credited to your bill. The payment will be applied first to your Internet service, then Phone service, and then TV service. However, the fact you have made a partial payment will not always prevent the disconnection of your service.
Yes, there is a $35 fee for returned checks.
You may cancel your service(s) at any time without penalty or cancellation fee. We do not pro-rate for partial months if services are canceled between billing periods.
Not currently, but we are planning to offer vacation service starting mid 2023.
Please call 844-844-OMNI (6664) for service cancelation and instructions on how to return the equipment.  
Yes you can select your bill date. However, be aware that selecting a date after the appropriate billing cycle can cause your next bill to be higher than the previous one. 

If you have any additional questions not found in the FAQ, please call us at 844-844-OMNI (6664) and we’ll be happy to assist you!

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1-844-844-OMNI (6664)
[email protected]
Markets
  • Bellevue, OH
  • Bucyrus, OH
  • Clyde, OH
  • Defiance, OH
  • Dover, OH
  • Fremont, OH
  • Galion, OH
  • Green Springs, OH
  • Huron, OH
  • Mansfield, OH
  • Perkins Township, OH
  • Sandusky, OH
  • Shelby, OH
  • Tiffin, OH
  • Upper Sandusky, OH
  • Wauseon, OH
  • Wilmington, OH

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