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I’m going on vacation. Can I put my service on hold?

We offer a reduced rate “Vacation” service to our residential internet customers for when they will be away from the service address for an extended period. While on the vacation plan, you will pay $10 per month with eBill and Autopay ($20 without). Your internet service will be dropped to a minimal speed during this

Can I make a partial payment?

Yes, you can. Any amount you pay will be credited to your bill. The payment will be applied first to your Internet service, then Phone service, and then TV service. However, the fact you have made a partial payment will not always prevent the disconnection of your service.