What is the difference between download and upload speed?

Download speed is the amount of data your computer receives from the Internet in a given second (I.e. watching videos). Upload speed is the amount of data your computer sends to the Internet in a given second (I.e. sending email, pictures, or playing online video games). 

How much internet speed do I need for my home?

The devices and activities that utilize the internet will vary for each household. Factors include how many devices are connected to the internet, how devices are utilized, and how much activity is going on at the same time. Speaking with one of our knowledgeable Omni Fiber representatives may be the easiest way to identify the speed

What if I want ebill but not autopay?

The discount for ebill is $5/month and for autopay is $5/month.  Customers can select none, one, or both. We recommend taking advantage of the convenience and savings of both.

Can I use my own router?

Yes. However, since we don’t charge for equipment, bringing your own router doesn’t save you money.  If you are having Wi-Fi issues, we won’t be able to troubleshoot the problem. We recommend taking advantage of our equipment provided at no additional charge for the best experience.

What is Wi-Fi 6?

Wi-Fi 6 (802.11ax) is the latest generation of Wi-Fi technology that replaces Wi-Fi 5 (802.11ac). It has a maximum rate that is almost 40% faster, better coverage, is more energy efficient, and handles Wi-Fi congestion better.

What is Wi-Fi 6E?

Wi-Fi 6E takes Wi-Fi 6 to the next level by adding the new 6GHz band. This means even less congestion for more speed and more devices at the same time.