FAQ Category: Internet

Omni Fiber does not offer email service, but multiple free services are available. Below are links to three of the most popular:   Gmail  Outlook Yahoo

Yes, but we do not recommend this. The device will need to be of the same brand and series as the primary router we provide. Should something happen to the primary router thereby causing us to replace it, we cannot guarantee that the replacement will be of the same series as the original. This would

We will install a device called an ONU (Optical Network Unit) which is similar to a modem, but is designed for Fiber-Optic connections. This device converts optical signals transmitted via fiber optic cable into electrical signals which are transmitted via Ethernet. We will also install a router which will connect to the ONU and allow

Download speed is the amount of data your computer receives from the Internet in a given second (I.e. watching videos). Upload speed is the amount of data your computer sends to the Internet in a given second (I.e. sending email, pictures, or playing online video games). 

Symmetrical Internet speed gives you equally fast download and upload speeds. Cable providers typically have a much slower upload speed than their advertised download speeds. Upload speeds are important for things like working from home (zoom meetings, uploading large files to servers), uploading videos and photos, and for gaming.

The devices and activities that utilize the internet will vary for each household. Factors include how many devices are connected to the internet, how devices are utilized, and how much activity is going on at the same time. Speaking with one of our knowledgeable Omni Fiber representatives may be the easiest way to identify the speed

The discount for ebill is $5/month and for autopay is $5/month.  Customers can select none, one, or both. We recommend taking advantage of the convenience and savings of both.

Yes, you can. However, we recommend that customers keep the following in mind before deciding to use their own device: Omni Fiber does not charge for the primary router. It is provided without charge with your service, so you will not save money by using your own device. The routers we provide are Wi-Fi 6

Wi-Fi 6 (802.11ax) is the latest generation of Wi-Fi technology that replaces Wi-Fi 5 (802.11ac). It has a maximum rate that is almost 40% faster, better coverage, is more energy efficient, and handles Wi-Fi congestion better.

Wi-Fi 6E takes Wi-Fi 6 to the next level by adding the new 6GHz band. This means even less congestion for more speed and more devices at the same time.