Yes. Our services support all commonly used cross-manufacturer standard TTY signal protocols. Services such as voicemail, auto attendant, and interactive voice response (IVR) are usable by TTY users with TTYs.
Yes. Our voice services support 711 for the Telecommunications Relay Service (TRS), which is a telephone service that facilitates phone calls between people with hearing and speech disabilities and other individuals. A TRS call can be initiated at no additional charge by a person with or without a disability by dialing 711 from a home
If you or someone under your care is disabled and you have any concerns regarding accessibility to Omni Fiber phone services, please email omnifiber.com/contact-us or call 844-844-6664.
In most cases you can keep your current phone number. There may be circumstances when we are not able to transfer your number. If that is the case, we’ll discuss options with you.