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Do you need more coverage?

Larger homes, older homes, homes with unusual layouts, or households using multiple devices simultaneously will often benefit from Whole-Home Wi-Fi. Advanced mesh Wi-Fi access points are available for $10 per month per access point. For more information on Whole-Home Wi-Fi, please call 844-844-OMNI (6664).

Do I have the right Wi-Fi equipment?

For the best experience, we recommend using Omni Fiber’s premium Wi-Fi 6 and Wi-Fi 6E routers. Our routers utilize the most advanced technology standards to ensure the best possible performance over multiple devices. The best router for your speed plan is included with your service. If you’ve connected your own router, we recommend switching back

Do I need more speed?

If too many devices are connected simultaneously, it can result in a slow-down across all your devices. Higher plan speeds will support more devices. We recommend 2 Gig (2,000 Mbps) for households with more than 20 devices, 1 Gig (1,000 Mbps) for 10 to 20 devices, and 500 Mbps for households supporting less than 10

How does my device impact Internet speed?

Different devices handle speeds differently based on make, model, age, and device capacity. Newer devices typically handle higher speeds over Wi-Fi, and older devices may not perform as well even under ideal Wi-Fi conditions. Be sure to check for available software updates that may improve your device’s performance.

How can I improve my Wi-Fi coverage?

Move closer to your router: coverage and speed diminish over distance. Reduce Wi-Fi interference: open spaces allow your Wi-Fi signal to expand for better coverage. Avoid placing your router on the floor, in a cabinet, or in a closet. Concrete, metal, masonry, plaster, wood, and mirrors can also contribute to interference. Restart your Router: If

How are Internet speed and Wi-Fi coverage related?

Good coverage means your device is getting a strong Wi-Fi signal, allowing more speed to be delivered to the device. As you move away from your router, signal strength diminishes, which will slow the download and upload speeds available on your device. The placement of your router is important to ensure the best possible coverage

Why don’t my Wi-Fi results match my Internet plan speed?

This speed test does not measure the speed of your Internet plan. Instead, speed tests measure the speed reaching the specific device you are running the test on. Your plan speed is the speed delivered to your Optical Network Unit (ONU, similar to a modem) from our network. All of the devices on your home

What does this speed test measure?

Internet speed tests measure the speed reaching the device running the test, not the speed of the Internet connection to your home. These test results are often lower than your plan speed due to various factors including Wi-Fi conditions, device capabilities, and the number of devices online.